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Welcome to Cleaning Tools by MyBella. By accessing or using our website, browsing our products, placing an order, or contacting us through the website, you agree to these Terms & Conditions.
Please read them carefully before using our website or purchasing our products.
This website is operated by Cleaning Tools by MyBella, offering cleaning tools and accessories for household, commercial, and professional use.
Contact Details
Address:
No. 46, Kekunagahalanda,
Kandy Road, Kalagedihena,
Sri Lanka
Phone: +94 777 267 035
Email: manojaathukorala@rocketmail.com
You agree to use this website only for lawful purposes.
You must not:
We reserve the right to restrict access where misuse is identified.
We aim to provide accurate product descriptions, images, specifications, and other information.
However:
Customers should review product information carefully before purchasing.
All products are subject to availability.
If a product becomes unavailable after an order is placed, we may contact you to:
Product prices shown on the website may be updated from time to time.
We reserve the right to correct pricing errors and update product prices without prior notice.
The price applicable to an order will normally be the price shown at the time the order is confirmed, unless an obvious pricing or technical error has occurred.
Submitting an order through the website does not automatically guarantee acceptance.
An order may be subject to:
We reserve the right to refuse or cancel an order where necessary.
After placing an order, you may receive an order confirmation by email, phone, or another available communication method.
Customers are responsible for ensuring that the information provided during checkout is accurate.
Customers must complete payment using the payment methods made available on the website.
Depending on the checkout options, payments may be processed through third-party payment providers.
By using a payment service, you may also be subject to that provider’s terms and conditions.
We are not responsible for delays caused by banks or payment providers.
Delivery is subject to the delivery address, product availability, courier availability, and other practical conditions.
Estimated delivery times are provided for guidance and may vary due to circumstances such as:
Customers must provide complete and accurate delivery information.
Delivery charges may vary depending on:
Any applicable delivery charges should be displayed or communicated before the order is completed.
If delivery cannot be completed because of incorrect customer details, inability to contact the customer, or refusal to accept the order, additional delivery charges may apply for re-delivery.
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Customers should review that policy before completing a purchase.
Items may need to meet conditions relating to:
If you receive a damaged, defective, or incorrect product, please contact us promptly with:
We will review the matter and provide an appropriate solution where applicable.
Special terms may apply to bulk, wholesale, institutional, or commercial orders.
Customers making larger purchases should confirm:
before finalizing the order.
If customer accounts are available, you are responsible for keeping your login details and password confidential.
You are responsible for activities carried out through your account unless unauthorized access is reported to us.
Unless otherwise stated, website content including:
belongs to or is used with permission by Cleaning Tools by MyBella.
Website content may not be copied, reproduced, republished, distributed, or commercially used without permission.
Our website may contain links to third-party websites, services, payment platforms, or external resources.
We are not responsible for the content, availability, security, or policies of third-party websites.
Users should review the terms and privacy policies of those services separately.
Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.
We aim to keep the website available and functioning correctly.
However, access may occasionally be interrupted due to:
We cannot guarantee uninterrupted website availability at all times.
To the extent permitted by applicable law, we are not responsible for indirect losses caused by:
Nothing in these Terms is intended to exclude rights that cannot legally be excluded.
Customers are responsible for using cleaning products and tools appropriately and according to any instructions provided.
Some tools may require careful handling. Customers should ensure products are suitable for their intended purpose before use.
Promotional offers, discounts, and coupon codes may be subject to separate conditions, including:
We may change or withdraw promotions where appropriate.
We may update these Terms & Conditions from time to time.
Any revised version will be published on this page with an updated revision date.
Continued use of the website after changes are published will be subject to the updated terms.
These Terms & Conditions are intended to operate in accordance with the laws applicable in Sri Lanka, subject to any mandatory consumer rights or other legal requirements that apply.
If you have questions about these Terms & Conditions, please contact us:
Cleaning Tools by MyBella
Phone:
+94 777 267 035
Email:
manojaathukorala@rocketmail.com
Address:
No. 46, Kekunagahalanda,
Kandy Road, Kalagedihena,
Sri Lanka