Ready For A Cleaner Space? Let’s Get Started Today!
Ready For A Cleaner Space? Let’s Get Started Today!
At Cleaning Tools by MyBella, we want our customers to be satisfied with their purchases. This Return & Refund Policy explains the conditions under which products may be returned, exchanged, or refunded.
You may request a return within 7 days of receiving your order, provided that the product:
Products that do not meet these conditions may not be eligible for return.
If you receive a product that is damaged, defective, or not functioning as expected, please contact us as soon as possible.
Please provide:
Once the issue is reviewed, we may offer a replacement, exchange, repair, or refund, depending on the circumstances.
If you receive a product different from the item you ordered, please contact us within 7 days of delivery.
We will review the order and arrange an appropriate replacement or solution where applicable.
Returns may not be accepted for:
Where eligible, a product may be exchanged for the same item or another available product.
If the replacement product has a different price, the customer may be required to pay the difference.
Exchanges are subject to product availability.
Once a returned product is received and inspected, we will notify you regarding the status of your refund.
If approved, the refund will be processed using the appropriate payment method or another agreed method.
Processing times may vary depending on the payment provider or bank.
Original delivery charges may not be refundable unless the return is due to:
For returns due to a change of mind or customer preference, return delivery costs may be the responsibility of the customer.
If you change your mind about a purchase, please contact us before using the product.
A change-of-mind return may be considered only if the product is:
Approval of change-of-mind returns is subject to inspection and our return conditions.
If you wish to cancel an order, please contact us as soon as possible.
Orders may be cancelled without additional return arrangements if they have not yet been dispatched.
Once an order has been shipped or delivered, the normal return conditions will apply.
We are not responsible for damage caused by:
Such products may not qualify for a refund or replacement.
Special conditions may apply to bulk, wholesale, or commercial orders.
Customers placing large orders are encouraged to confirm quantities, specifications, and product suitability before completing the purchase.
Returns for bulk orders may be assessed individually.
To request a return, exchange, or refund, please contact us with your order information and the reason for your request.
Cleaning Tools by MyBella
Phone:
+94 777 267 035
Email:
manojaathukorala@rocketmail.com
Address:
No. 46, Kekunagahalanda,
Kandy Road, Kalagedihena,
Sri Lanka
Please do not return a product before contacting us and receiving return instructions.
We may update this Return & Refund Policy from time to time. Any changes will be published on this page with an updated revision date.
For publication, it would be good to confirm the 7-day return period, who pays return delivery charges, and whether change-of-mind returns are actually accepted with MyBella before making the policy live.
